Hasil Survei 2023 Kabupaten Lombok Barat
| No. Resp. | U1 | U2 | U3 | U4 | U5 | U6 | U7 | U8 | U9 | |
|---|---|---|---|---|---|---|---|---|---|---|
| Responden 61 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 2 | 2 | |
| Responden 62 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 2 | 3 | |
| Responden 63 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 2 | 1 | |
| Responden 64 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 2 | 3 | |
| Responden 65 | 3 | 4 | 4 | 3 | 3 | 3 | 3 | 4 | 4 | |
| Responden 66 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
| Responden 67 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
| Responden 68 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 2 | 1 | |
| Responden 69 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | |
| Responden 70 | 3 | 3 | 2 | 4 | 3 | 3 | 3 | 3 | 2 | |
| Responden 71 | 3 | 3 | 2 | 4 | 3 | 3 | 3 | 2 | 4 | |
| Responden 72 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 2 | 2 | |
| Responden 73 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 2 | |
| Responden 74 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | |
| Responden 75 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | |
| Total Nilai Per Unsur | 66326 | 65980 | 65245 | 68619 | 65919 | 65896 | 65864 | 65325 | 68942 | |
| NRR Per Unsur | 3,50 | 3,48 | 3,44 | 3,62 | 3,48 | 3,48 | 3,47 | 3,45 | 3,64 | |
| NRR Tertimbang Per Unsur | 0,39 | 0,39 | 0,38 | 0,40 | 0,39 | 0,39 | 0,39 | 0,38 | 0,40 | 3,50 |
| IKM Unit Pelayanan | 87,62 |
| NO | KODE | UNSUR PELAYANAN | NILAI RATA-RATA |
|---|---|---|---|
| 1 | U1 | Persyaratan | 3,50 |
| 2 | U2 | Prosedur | 3,48 |
| 3 | U3 | Waktu Pelayanan | 3,44 |
| 4 | U4 | Biaya/Tarif | 3,62 |
| 5 | U5 | Produk Layanan | 3,48 |
| 6 | U6 | Kompetensi Pelaksana | 3,48 |
| 7 | U7 | Perilaku Pelaksana | 3,47 |
| 8 | U8 | Sarana Prasaran | 3,45 |
| 9 | U9 | Penanganan Pengaduan, Saran dan Masukan | 3,64 |