Hasil Survei 2024 Kabupaten Lombok Barat
| No. Resp. | U1 | U2 | U3 | U4 | U5 | U6 | U7 | U8 | U9 | |
|---|---|---|---|---|---|---|---|---|---|---|
| Responden 1 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 4 | 4 | |
| Responden 2 | 4 | 3 | 4 | 3 | 3 | 3 | 4 | 4 | 4 | |
| Responden 3 | 4 | 4 | 3 | 4 | 4 | 4 | 3 | 3 | 4 | |
| Responden 4 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | |
| Responden 5 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 3 | 4 | |
| Responden 6 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 3 | 4 | |
| Responden 7 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 3 | 4 | |
| Responden 8 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 3 | 4 | |
| Responden 9 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 3 | 4 | |
| Responden 10 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 3 | 4 | |
| Responden 11 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 3 | 4 | |
| Responden 12 | 4 | 4 | 3 | 3 | 3 | 3 | 4 | 4 | 3 | |
| Responden 13 | 4 | 4 | 3 | 3 | 3 | 3 | 4 | 4 | 3 | |
| Responden 14 | 3 | 4 | 3 | 3 | 4 | 3 | 4 | 4 | 4 | |
| Responden 15 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | |
| Total Nilai Per Unsur | 62796 | 62107 | 61741 | 64852 | 61744 | 61770 | 61843 | 61305 | 64305 | |
| NRR Per Unsur | 3,66 | 3,62 | 3,60 | 3,78 | 3,60 | 3,60 | 3,60 | 3,57 | 3,75 | |
| NRR Tertimbang Per Unsur | 0,41 | 0,40 | 0,40 | 0,42 | 0,40 | 0,40 | 0,40 | 0,40 | 0,42 | 3,64 |
| IKM Unit Pelayanan | 91,06 |
| NO | KODE | UNSUR PELAYANAN | NILAI RATA-RATA |
|---|---|---|---|
| 1 | U1 | Persyaratan | 3,66 |
| 2 | U2 | Prosedur | 3,62 |
| 3 | U3 | Waktu Pelayanan | 3,60 |
| 4 | U4 | Biaya/Tarif | 3,78 |
| 5 | U5 | Produk Layanan | 3,60 |
| 6 | U6 | Kompetensi Pelaksana | 3,60 |
| 7 | U7 | Perilaku Pelaksana | 3,60 |
| 8 | U8 | Sarana Prasaran | 3,57 |
| 9 | U9 | Penanganan Pengaduan, Saran dan Masukan | 3,75 |